Computer Information Technology - Computer Support Specialist, Certificate of Achievement (Level III)
This is an archived copy of the 2020-2021 catalog. To access the most recent version of the catalog, please visit https://catalog.nmc.edu.
NMC Code 006
Students complete course work in business and computer operations leading to a certificate. This program is designed to provide students with the necessary skills to work as support specialist or computer technician. Students will have an opportunity to acquire skills using current operating systems, application software, and gain experience using Local Area Networks. Students will also learn troubleshooting methodologies and a basic understanding of computer and network security.
This program requires Microsoft Office™ 2016 on a Windows computer (or on a Mac with a Windows partition). The software is available for download and is also at campus computer labs.
PROGRAM NOTE
- Students selecting this certificate program need beginning keyboarding skills.
Certificate Requirements
| Course | Title | Credits |
|---|---|---|
| Complete the Microsoft Office™ Applications Specialist Certificate | 17 | |
| Level III Certificate Requirements | ||
| BUS 105 | Business Math | 3 |
| BUS 231 | Professional Communications | 3 |
| CIT 156 | CompTIA A+ Certification I | 3 |
| CIT 157 | CompTIA A+ Certification II | 3 |
| CIT 213 | Networking Technologies 1 | 4 |
| CIT 240 | Network Security Management 1 | 3 |
| CIT 243 | Cloud Technologies | 3 |
| CIT 292 | Support Specialist Internship3 | 3 |
| ENG 220 | Technical Writing4 | 3 |
| PHL 105 | Critical Thinking | 3 |
| Any 3 credit CIT Elective course2 | 3 | |
| Total Credits | 51 | |
| 1 | Microsoft Technology Associate Certification Exam included. |
| 2 | Students should see their advisor for recommendations before signing up for a course. |
| 3 | Students planning to take the internship class require department approval and are required to have a GPA of 3.0 in their CIT classes. It is also recommended that students have 20 credits in CIT classes and an overall GPA of 2.0. While a 3.0 GPA in CIT classes is required for this internship, an alternative, campus-based internship opportunity is available for students who do not meet this requirement. |
| 4 | This Course Requires ENG 111 English Composition as a prerequisite. |
| Year 1 | ||
|---|---|---|
| Fall | Credits | |
| CIT 122A | Computer & Internet Basics I | 1 |
| CIT 119 | Microsoft Office - Word | 3 |
| CIT 124 | Microsoft Office - PowerPoint | 2 |
| CIT 210 | Microsoft Office - Excel | 3 |
| BUS 155 | Interpersonal Communications | 3 |
| Credits | 12 | |
| Spring | ||
| CIT 213 | Networking Technologies 1 | 4 |
| CIT 156 | CompTIA A+ Certification I | 3 |
| CIT 157 | CompTIA A+ Certification II | 3 |
| MGT 251 | Human Resources Management | 3 |
| Credits | 13 | |
| Year 2 | ||
| Fall | ||
| BUS 231 | Professional Communications | 3 |
| BUS 105 | Business Math | 3 |
| Any 3-credit CIT Elective Course 2 | 3 | |
| PHL 105 | Critical Thinking | 3 |
| MKT 208 | Digital Marketing | 2 |
| Credits | 14 | |
| Spring | ||
| CIT 240 | Network Security Management 1 | 3 |
| CIT 243 | Cloud Technologies | 3 |
| CIT 292 | Support Specialist Internship 3 | 3 |
| ENG 220 | Technical Writing 4 | 3 |
| Credits | 12 | |
| Total Credits | 51 | |
| 1 | Microsoft Technology Associate Certification Exam included. |
| 2 | Students should see their advisor for recommendations before signing up for a course. |
| 3 | Students planning to take the internship class require department approval and are required to have a GPA of 3.0 in their CIT classes. It is also recommended that students have 20 credits in CIT classes and an overall GPA of 2.0. While a 3.0 GPA in CIT classes is required for this internship, an alternative, campus-based internship opportunity is available for students who do not meet this requirement. |
| 4 | This Course Requires ENG 111 English Composition as a prerequisite. |